Responsible Gaming

Gaming Should Be Entertainment

At High Noon Tea, we believe online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Gambling always carries risk, and the house edge means that over time, players are more likely to lose than win.

Please gamble responsibly and only with money you can afford to lose.

Age Verification

You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to participate in online gambling in New Zealand. We take age verification seriously and comply with all NZ Department of Internal Affairs regulations.

If you are under the legal age, please do not use our services.

Warning Signs of Problem Gambling

Be aware of these common warning signs that gambling may be becoming a problem:

• Chasing losses by gambling more to recover money you've lost
• Gambling with money intended for bills, rent, or essential expenses
• Hiding your gambling activity from family, friends, or partners
• Spending more time and money on gambling than intended
• Feeling anxious or irritable when you're not gambling
• Using gambling to escape stress, anxiety, or negative emotions
• Borrowing money to gamble or pay gambling debts
• Neglecting work, school, or personal relationships due to gambling
• Lying about the amount of time or money spent gambling
• Experiencing sleep problems or health issues related to gambling stress

If you recognise any of these signs in yourself or someone you know, seek help immediately.

Self-Help Tools & Limits

Most online gambling platforms offer tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose before you must stop gambling
• Reality Checks: Enable notifications that remind you how long you've been playing and how much you've wagered
• Session Timers: Automatically log you out after a set period
• Self-Exclusion: Temporarily or permanently exclude yourself from gambling platforms
• Account Closure: Request permanent closure of your gambling account

Use these tools proactively to maintain healthy gambling habits.

Support & Help Resources

If you or someone you know is struggling with problem gambling, confidential help is available:

New Zealand Resources

• Problem Gambling Foundation – Free confidential support and counselling
  Phone: 0800 664 262 (toll-free) | Website: www.problemgambling.org.nz
• Gambling Helpline – 24/7 support line for problem gamblers and whānau
  Phone: 0800 352 352 (toll-free) | Text: 8352 | Website: www.gamblinghelpline.co.nz
• Department of Internal Affairs – Gambling Commission
  Website: www.dia.govt.nz/Gambling

International Resources

• Australia: Gambling Help Online – www.gamblinghelponline.org.au
• United Kingdom: GamCare – www.gamcare.org.uk | GamStop – www.gamstop.co.uk
• Canada: Responsible Gambling Council – www.responsiblegambling.org
• United States: National Council on Problem Gambling – www.ncpgambling.org

Need Help?

If you're experiencing problems with gambling, please reach out for support. There is no shame in seeking help, and support services are confidential and free.

Contact the Problem Gambling Foundation today: 0800 664 262 or visit www.problemgambling.org.nz

Remember: If gambling is no longer fun, it's time to seek help.